FAQs

Frequently Asked Questions

The Summer Stitch is an artistic haven specializing in canvas embroidery, macramé, and crafting custom-made gifts. Each creation is crafted with passion and creativity to tell a unique story.
The idea for The Summer Stitch stemmed from a love for art and a desire to escape mundane corporate lives. It started with a simple stitch on a piece of paper, leading to experimentation with embroidery, eventually blossoming into a full-fledged business venture.
No, we do not offer Cash on Delivery (COD) as a payment option. All orders must be paid for online at the time of purchase to maintain the quality of our products and streamline our operations.
We do not accept returns or offer refunds due to the personalized nature of our products and the time invested in crafting each item. However, if you receive a damaged or defective product, please contact us within 7 days of receiving your order for assistance.
We offer Standard Shipping for orders below ₹1000 at ₹80 and free Standard Shipping for orders above ₹1000. Additionally, we provide Urgent Shipping for those who require their orders sooner at a flat rate of Rs 150.
Most orders shipped via standard shipping are delivered within 15-20 days. Urgent orders are prioritized and aim to be delivered within 10-15 days.
Yes, during the checkout process, there is a text box where you can input any additional delivery date instructions. While we strive to meet your requested delivery date, please note that delivery times may vary due to external factors.
You can reach out to us via email at thesummerstitch2021@gmail.com or through direct message on Instagram. You may directly call at 9310426046 to connect with us. Our dedicated customer support team is here to assist you with any questions or concerns.
Yes, we do! But you will have to contact us on our number or email id to place the order due to varying international shipping charges.
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